Upon arrival: Reiterate reason for appointment: oil change, tire rotation, and flat tire. State that tire is losing 10-15 pounds of pressure every day. Point out the cigarette-lighter-powered pump you are carrying around with you to make clear this is not an imaginary tire-losing-air issue invented by a vague frittery female. It is a tire that is seriously losing huge amounts of pressure. Every day.
Hour 1, 7.30-8.30 am: Find deserted waiting area, turn off television, get coffee, and happily work. Send a bemused Twitter:
Why are car service places surprised you're staying with your car while it's being fixed? Do most people have a spare car or driver?
Hour 2, 8.31-9.30 am: Work more, and begin to wonder when car might be done. Drink more coffee. Send email you try to make cheerful:
shld hv brought computer cord, full picnic lunch and 2 library books - I'll learn - got good bit of work done, but computer going dead shortly - who knew it could take this long!?!
Hour 3, 9:31-10.30 am: Read some of the book you brought. Eat snack you brought. Work more. Realize computer battery is running low. Get jittery from too much coffee. Repair guy comes and tells you new tire must be sent over and will be another 90 minutes. Send testy email to SO:
If they had looked at the tire when I FIRST brought it in and ordered it THEN, would have been out of here a few hours earlier.
I have learned
(1) take tons of food, drink, charger, books with me to car appts
(2) stop expecting people to do things in a logical manner, i.e., Gee, she has a flat tire, she might need a new one SO LET'S LOOK AT THE TIRE BEFORE WE DO THE OIL CHANGE AND OTHER STUFF!!
Hour 4, 10.31-11.30 am: Get frustrated. Think about crying. Consider who might willing to drive to downtown Nashville to rescue you. Look at display tent with sleeping bag and wonder what the salesman in this essentially deserted car dealership would do if you crawled in and went to sleep. Consider going out to buy food but it's 85 degrees and you're feeling like crap from heat, too much coffee, and lack of sustenance. Finish the book, which you don't like as much as you'd hoped. Look at table covered in reading material. Twitter:
Table in Nashville Subaru waiting room is filled with magazines: Guns & Ammo, Car & Driver, Sports Illustrated, and Handgun. No kidding.
Hour 5, 11.31 am-12.30 pm: Resolve to make the best of it. Twitter:
What I will bring on next car repair shop visit: computer charge cord, spare cell battery, two books, full picnic lunch, thermos of iced tea. Find the break room, discover Diet Coke is sold out, get ice water, study items in vending machine, almost all of which contain flour that you cannot eat, and finally buy popcorn and pop it. Pick up
The City Paper and read about a local bigwig deliberately knocking a pedestrian unconscious and building a private dam despite EPA rulings, as you happily eat your greasy popcorn and sip ice water. And finally, guy comes to tell you your car is done. And now you get to battle lunch hour traffic to get out of town.
And then you really, really wonder what is wrong with Subaru that it takes 5 hours to effect a simple repair that was scheduled well in advance - when you specifically said
What day and time is good for you? - and even arrived early.
Maybe upon arrival you should have let all the air out of the tire you pumped up to make the trip here. The visual impact of the flat tire might have translated to
Gee, we need to see what's wrong with this tire.